Cancellation and Refund Policy

We have two annual membership plans which provide access to all our online programmes. Neither of these membership plans provide access to our studio courses. 

Because our online courses include pre-recorded videos (not downloadable) and downloadable PDFs, we cannot offer a mid-plan refund option. But if you sign up to a membership plan by mistake, we provide you a full refund if you apply for cancellation within the first 24 hours of your purchase. For that, you’ll need to contact us via support@pdcstudio.online and we expect you to not have joined any of the online courses. We can track that on our system. If you have joined multiple online programmes, you're not eligible for a refund. If you have mistakenly joined one programme, you'll be refunded the rest of your payment excluding the price of that programme. 

Our annual plans come in two different payment structures: Gold Plan works by monthly payments and Platinum Plan requires annual payment. You can cancel both plans for future installations; however, previous payments cannot be refunded.

Some of our online programmes are available to solo purchase without committing to a membership plan but long-term membership plans provide access to all courses plus perks. Our Trial Plan is a one-month plan so you can use it to see what we 're offering before committing long term; however, you can buy that plan only once. Our Platinum Plan offers a 14-day free trial period, after the period is due you'll be charged for a full year.

Our Gold Plan doesn't have auto-renewal feature. So, once your one-year period is due, you will not be automatically charged for further years. Platinum Plan and plans that provide access to studio courses (Studio Pass) have auto-renewal feature. You can cancel all your subscriptions from My Subscriptions menu on the membership panel or contact us via support@pdcstudio.online for cancellation.

We do not offer cancellation and refund for individually purchased online programmes.